Safeguarding: spotting the signs of abuse

Keeping both clients and staff safe is the top priority at Absolute. This means that all employees and affiliates must be able to spot the signs of abuse towards any individual. We have a duty to safeguard our clients from the different types of abuse, especially those who are most vulnerable or unable to voice their concerns. Likewise, we also want to ensure that all our staff are protected during their working day.  

Table of Contents

Physical abuse

The signs of physical abuse include:

  • Hitting
  • Slapping
  • Pushing
  • Pinching
  • Misuse of medication
  • Restraint
  • Inappropriate physical sanctions
  • Assault

 

Any bruises, grazes, cute, or bumps should be documented and reported as an urgent matter. While these may have an entirely innocent explanation, it is better to be overly cautious than to assume everything is alright.

Signs of abuse: psychological & emotional

The signs of psychological or emotional abuse are:

  • Threats of harm or abandonment
  • Deprivation of contact
  • Humiliation
  • Blaming
  • Controlling
  • Intimidation
  • Coercion
  • Harassment
  • Verbal abuse
  • Isolation
  • Unreasonable or unjustified withdrawal of support

 

Psychological and emotional abuse can have devastating long-term effects on the victim. Again, these should be reported. It can be harder to get proof of this type of abuse, but it is possible.

Sexual abuse

Unwanted physical contact or sexual acts can be deemed as physical abuse. If the individual is not capable of consenting, then abuse still applies.

For any individual under the age of 16 in the United Kingdom, any form of sexual contact would automatically be classed as sexual abuse, even if consent was given.

Signs that sexual abuse has occurred can include:

  • Pain or discomfort when sitting
  • Inappropriate sexual language
  • Fear of being touched
  • Bleeding outside of the menstrual cycle

 

While these factors do not definitively mean abuse has occurred, they should still be documented, monitored and, if appropriate, reported.

Financial/material abuse

Signs of financial or material abuse can include:

  • Theft
  • Fraud
  • Exploitation
  • Coercion regarding financial affairs or arrangements, including wills, property, and inheritance
  • Benefit theft
  • Misuse of property or possessions

 

When working with vulnerable individuals, everything must be documented. Should a client ask for staff to collect their shopping, as an example, we require documentation of the items, receipt, and money exchanged. This helps to safeguard both client and carer.

Domestic violence & abuse

The signs of abuse can occur within the home. Domestic violence and abuse can be difficult to navigate, especially if the abuser doesn’t behave that way all the time, or when othrs are present. 

We encourage clients and staff to speak openly about concerns so that we can better safeguard them. 

Threatening behaviours or violence within one’s own home by a trusted individual must be reported urgently so that protective measures can be put into place.

Any of the other types of abuse can occur as part of domestic abuse, which is why recognising each is so vital.

Organisational abuse

The signs of abuse from organisations can include:

  • Neglect
  • Poor care practice
  • Isolated abusive incidents
  • Ongoing abusive incidents
  • Fear of a particular individual or team

 

We safeguard clients by thoroughly vetting staff through interviews, references, DBS checks, spot audits, competencies, and ongoing performance reviews.

Should an employee behave abusively towards an individual, whether that be client, colleague, or other person, disciplinary measures will be enforced. Depending on the situation, this can include reporting to the police, council, or barring service.

Discriminatory abuse

We all come from different walks of life, and it is those differences that should be celebrated. However, small-minded individuals may instead discriminate based on those differences, such as:

  • Race
  • Nationality
  • Gender
  • Gender identity
  • Disability
  • Sexual orientation
  • Religion

 

We do not tolerate any form of discrimination from any individual. For staff, this means reporting of behaviours and disciplinary measures. Should clients behave in a discriminatory way towards staff then it may be necessary to terminate their care to protect the team.

Neglect & self-neglect

Neglect and self-neglect can be deliberate, but also accidental.

Examples can include:

  • Forgetting to eat
  • Forgetting to take medication
  • Not washing

 

In particular, neglect and self-neglect may occur in vulnerable individuals who lack the ability, mental capacity, or even resources to adequately look after themselves or their dependents.

Where neglect is unintentional, it can be important to move carefully. While reporting should still take place to safeguard the individual or others involved, you may also need to consider the mitigating factors. In these instances, putting better support in place, with aid from safeguarding bodies, could help to resolve the issues. 

 

How can I get support?

The knowledge that these types of abuse exist can be rather daunting. Learning to spot the signs of abuse can help you to protect those you care about. While it is important to recognise any ‘red flags’ you see, and report them accordingly, it can also be reassuring to know that these may end up being false alarms.

If you have a loved one who needs additional support, or want that peace of mind that you or your family member will be looked after with the utmost respect and care, contact Absolute today.

Author

Verity Armstrong

Verity joined Absolute in February, 2025, as our HR & Recruitment Administrator.

With a background in HR, customer service, and marketing, she has taken the lead on crafting digital content.

Outside of work, Verity enjoys woodland walks, cooking, and video games.

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