Why are vehicle checks important in the healthcare industry?
24 February 2026
To enable you to get to know our team, we plan to release a number of articles showing you exactly what goes on at Absolute. Envisioning a day in a domiciliary care employee’s shoes may help you to see just how special our team is, as well as what goes on to facilitate your care.
For our domiciliary care services to exist, we need to be able to recruit and monitor a variety of different Healthcare Assistants. To do that, we require someone whose role encompasses domiciliary care Recruitment and HR. Verity joined Absolute at the beginning of 2025 and has been making big changes to push for greater compliance and accountability within the team.
I get to the office for about 08:50am. I start at 09:00, but this allows me to take my time setting up, grab a coffee, and ease into my working day. Normally, Hayley (Care Co-ordinator) is also in at this time, so we can have a fun little catch-up before knuckling down.
The first job is to check my emails. Hopefully, our team of Healthcare Assistants have completed any upcoming online training refreshers, meaning I’ll have an influx of emails to log. Otherwise, most of my emails will be from Indeed, as we are on a domiciliary care recruitment drive at the moment.
I’ll spend some time on Indeed. Domiciliary care is such an everchanging environment due to client needs that it’s important to always have staff on hand to cover an array of times and days. My biggest challenge is finding someone who is the right fit. It can be so frustrating creating recruitment specifications to find that applicants haven’t read the details.
From here, I’ll call any applicants whose skill sets match our needs and begin the recruitment process with them. Everything I do gets logged, so we can be sure that our domiciliary care recruitment procedure is compliant with both the CQC and employment law.
There may also be meetings to attend. These could include interviews with prospective candidates, return to work meetings with staff who have been absent, or quarterly reviews with existing staff to ensure standards are being met.
Taking a break away from the computer is important in any industry. I tend to take a few minutes every hour to step away from the screen, recalibrate, and give my eyes a rest.
I like to spend my afternoons dealing with the meatier aspects of the role. This usually takes the form of updating policies, procedures, and forms. It is imperative that all our policies are kept up to date, especially in terms of legal changes to working practices. This can be an incredibly arduous process, especially when Louise (Director of Care) and I have to go back and forth numerous times to make sure they are correct. I cannot begin to explain the relief I feel when they’re done, and I know they’ve been completed to a high standard.
To prevent burnout and overload, this work is interspaced with light and “fun” tasks. I might spend a bit of time adding content to the newsletter, which is sent out to our team at the end of each month, start drafting the next blog post, or even have a tinker with the website. Usually, this also involves some fun conversations with Rachel (Care Co-ordinator) about anything and everything.
The last few hours are, as much as possible, reserved for anything that may be needed in the moment. This usually sees me in discussions with Louise and Michael (Director) about anything that may need to be covered the following day, or any issues that have been raised throughout the current day.
This is also the part of the day that sees me dipping in and out of different responsibilities. I normally set aside a few minutes to call my daughter and check in on her day. It’s nice to know that I can do this within the working day. Working for a family-run business that allows you to put family first is quite refreshing.
Any final tasks usually involve changing the rota to cover absences for that evening or the next morning, posting invoices and/or rotas, and ensuring the office is locked up.
Unfortunately for Louise, some of my best, and most bizarre, ideas occur during my drive home. Therefore, while I should be taking off my domiciliary care Recruitment and HR hat at this point, I end up as excited as a small child on a sugar high about my latest thought process. Luckily for me, Louise and Michael are always eager to hear their team’s thoughts, the good and bad. Once that’s been shared, I’m normally ordered to stop working and relax.
Likewise, should I be caught in the office past 17:00, I’m often told to go home. There have also been occasions where I’ve been told to go home early to make up for the time I stayed a little later in the past. It’s enjoyable to work for people who care for your wellbeing and work-life balance, going the extra mile to ensure you, as a person, are happy and healthy.
Even though some days can get stressful or seem a bit dull when there’s a mountain of paperwork to be done, it says a lot that, whenever I’m asked about my work, my answer is “I love my job”.
Verity joined Absolute in February, 2025, as our HR & Recruitment Administrator.
With a background in HR, customer service, and marketing, she has taken the lead on crafting digital content.
Outside of work, Verity enjoys woodland walks, cooking, and video games.
